Chooser Support
Help and support
Stuck, found a bug, or have an idea for a dare? Write to us. A real person reads every message.
Email us
info@chooser-app.com. Tell us your iPhone or iPad model and iOS version; a screenshot helps.
From the app
Open the Settings tab and tap Email Feedback.
Your upgrade
Chooser’s upgrade is billed by Apple. To change or cancel a subscription, go to your App Store subscriptions. For a refund, use Apple’s Report a Problem.
New phone?
Sign in with the same Apple Account, open the upgrade screen in Chooser and tap Restore.
Troubleshooting
Quick fixes.
Chooser won’t pick anyone
There need to be more fingers than winners: with 1 winner, at least 2 fingers; with 3 winners, at least 4. Turn order works with any 2 or more. You set the number of winners in the chooser’s settings, behind the sliders icon.
It stops at five fingers
Most iPhones track up to five fingers at once. Turn on Tap Style in the chooser’s settings: everyone taps once to join, up to 20 players, then press Start.
I can’t hear anything
Check that Sounds is switched on in the chooser’s settings, and that your volume is up.
How do I change the theme or the app icon?
Themes are in the chooser’s settings, behind the sliders icon. The app icon is in the Settings tab, under App Icon.
What happens to my chat with AI players?
When you play against AI players, your room chat can be sent to OpenAI to write their replies. You can switch this off in the Settings tab under Privacy: AI Chat Replies. The privacy policy has the details.
Legal
Chooser! is published by Bon App & T Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Read the privacy policy and the terms of use.